Before reporting a prepaid order to the IT team for cancellation, follow these steps:

a) The COS department will verify if there are any CutLength materials used with the order.
If yes, and if the purchase order i.e. PO is in status other than “New” or “Cancelled”, approval must be obtained from the Purchasing team.
b) After confirmation from the purchasing team, the next step is to inform the finance team about the necessity of refunding the customer, as the order will be confirmed.
c) Once all the necessary confirmations have been obtained, proceed to report to the IT Team so that they can proceed accordingly.